As Electro Arc machine owners, we understand that you need resources in addition to the owner’s manual you received with your metal disintegrator. As a company that has been producing metal disintegrating machines for 75 years, we know we have quite a few versions of our product in use with various stages of support needed.
Since Stillion Industries purchased Electro Arc, we have been striving to improve both the product and the support offered for these machines. Both of these processes are time-consuming and costly, so it has taken us a while to get to the point where we can produce new media to replace set-up and operation videos that are currently available. We have been offering new content through our YouTube channel to address common questions and demonstrate how our machines work.
We recently released a 30-page troubleshooting guide which addresses the most common issues machine owners may have with their metal disintegrator or disintegrating head. This guide is free of charge and is available for download in our store here on ElectroArc.com You may have noticed that a majority of the content from our troubleshooting section has moved. This is because we have created a new resource to assist existing machine owners.
We have also dedicated a new website to hosting all of the current setup and operation videos that we have for our metal disintegrators (yes, they are from the 90s) but they do cover the important points new machine owners may need to cover for training purposes. This website Metal-disintegrators.com is dedicated to providing a resource for machine owners through multi-media. We will continue to expand and improve the content available on this site.